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Privacy Policy

We appreciate that your privacy is valuable & important to you and we do respect the same. We ensure you that customer information (the details that you have shared) will be maintained completely confidential and will not be shared with any third party.

We may ask for personal details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback , contests , newsletters and placing an order. At any point in time you can unsubscribe to our newsletters or any other information which you may receive from Elac.

Also, for enhanced security, Elac does not accept any financial information on its servers. All the financial information entered by the customer is directly received through our payment gateway and are transmitted to their respective banks servers. All these are done through industry standard encryption protocol known as SSL (Secure Socket Layer).

The payments on Elac website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal details of the customers to any third party.

Fraudulent Transaction

Elac reserves the right to recover the cost of goods, collection charges, damages caused to Elac and legal expenses from persons using the site fraudulently. Elac reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Disclaimer

All products and the information displayed on https://elac.in/ constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time as per our stock availability. In such a case, that portion of the order which has been dispatched will be taken to have been accepted by us and the balance will be dispatched, and we reserve the right to either accept or reject the balance offer.

No act or omission of Elac prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. We will notify you by email (if available with us) in due course to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have displayed the colours and sizes of our products that appear on our website as accurately as possible. However, the actual colours you see will depend on your monitor and transmission. We cannot guarantee that your monitor display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website, as per our stock availability.

Website Content

Elac owns the copyright to all the contents of this website, including images. All trademark registration and other intellectual property are owned or licensed to us.

You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without the written consent from us. For your any clarification, please email us at customercare@elac.in or call us on our toll free number 7848883344, while our website is accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control.

External Material

You shall not have the right to use this website in any way that will damage it or interrupt its provision or shall not use the website to transmit or load any computer viruses.

Elac does not guarantee you that the website is free from computer viruses, and you shall take your own precautions. We strive to make sure that the website is always available. However, this is not always possible, and we are not responsible if the website is unavailable.

Links

The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warrantees about them.

Liability

We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

Any product you buy from our website is completely at your discretion and you accept that you place the order being completely understanding about the product, its features, characteristics, usage etc. Elac is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product.

Shipping Insurance

All goods will be fully insured by Elac Company Limited until they reach you, so your purchase is 100% safe.

Changes to the Site Disclaimer

We reserve the right to change the site disclaimer from time to time, we will notify by posting the updated site disclaimer on the website. If you wish not to be governed by the revised website disclaimer, we request you to refrain from using our website.

This site disclaimer is governed by the laws of India and you and we agree to use the courts of Chennai jurisdiction only if there is any dispute between us.

Shipping Destinations

In India, Elac serves to selected cities. We apologize for the inconvenience caused, if there is no courier service available in your area.

NOTE : Single destination can be processed with a unique order. No, single order with multiple destination is possible.

Reviews, Feedback and Complaints

All reviews, comments, feedback, complaints, ideas and other submissions disclosed, submitted or offered in connection with your use of this website will be and remain the property of Elac. Such disclosure, submission or offer of any comments shall constitute an assignment to Elac of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments.

Thus, Elac owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments. Elac will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Elac will be under no obligation

  • To maintain any comments in confidence
  • To pay you any compensation for any comments
  • To respond to any comments

You agree and confirm that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s) and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of spam.

Elac does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this website. You grant Elac the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you further agree to keep indemnified Elac and its affiliates for all claims resulting from any comments submitted by you. Elac and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.

Copy & Trademark

Elac reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website.

Access to this website does not authorize anyone to use any name, logo or mark in any manner.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively content are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of Elac or its suppliers and they are protected by Indian and international copyright laws.

Force Majeure

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.

Termination

This user agreement is effective unless and until terminated by either you or Elac. You may terminate this user agreement at any time by informing us in writing, provided that you discontinue any further use of this website.

Elac may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to Elac. Upon any termination of the user agreement by either you or Elac, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. Elac right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.

Cookies

From time to time, we may place “cookies” on your personal computer. "Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us to recognize you if you visit our website again. Also, our site uses cookies to track how you found our site. To protect your privacy we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site may not function property or at all as a result.

Opt-Out Policy

Please email customercare@elac.in if you no longer wish to receive any information from us.

Governing Law and Jurisdiction

This user agreement shall be construed in accordance with the applicable laws of India. The courts only at Chennai shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.

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